Gate Access and Parking
Gate Access- ChampionsGate requires all vehicles and a primary driver of each vehicle (up to 5) to be registered before arrival. The primary guest should have received an email and/or text from SymLiv with a link to complete your vehicle registration. When you initially arrive and check in with the guards at the ChampionsGate Resort gate, you will need to show them your driver's license.

Driver Registration Changes- Through the link sent to the primary guest via text/email, you can make the changes. We aren't able to do the changes for you. If you accidentally delete a passholder, please email us so we can add one back to your stay for you to edit. Please note that we aren't able to assist after 5 PM, and you must give us at least 2 hours' notice. 

IMPORTANT:
• Commercial vehicles, RVs, ATVs, and trailers are NOT permitted in ChampionsGate.
• To avoid being towed, make sure vehicles parked in the driveway DO NOT extend over or block the sidewalk. And, do not park in front of fire hydrants.

No parking is allowed blocking the sidewalks or fire hydrants, in front of neighbors' homes/driveways, or in the grass. No large trucks, motorcycles, boat trailers, or recreational vehicles are permitted on the premises. 

Pool & Spa Information
Service- The pool and spa are serviced once/week, and the day and time will vary from week to week due to a number of variables including the weather. Please keep the screen doors to access the pool from the backyard unlocked so that the pool can be cleaned. When the weekly service is being performed, you will be required to exit the pool and spa and remain out of the pool until the service has been completed and remain out for approximately 1-2 hours if chemicals have been added. 
Heat Operations- If you have added the pool/spa heat to your reservation, the heater will automatically warm the pool water to ~88 degrees. To heat the spa to ~100 degrees, you must turn the timer dial on the back wall of the home, and depending upon the ambient temperature, it can take 20+ minutes to heat the spa after it is turned on. When the spa is turned on, the pool will not be heated. Note: The pool/spa heater can only operate when the ambient temperature is >55 degrees. 

Safety Fence & Alarm- By law, these are installed to safeguard lives. Please do not tamper with either of these. When the pool is not in use, if there is a pool fence at the home, we ask that you have it in place for safety. 

 

Resort Information & Hours of Operation

You and all of your guests have complimentary access to all of the resort's amenities at The Oasis Club (407-507-2800), which is a 16,000 sq. ft clubhouse and is located at 1520 Oasis Club Blvd, ChampionsGate, FL  33896. At The Oasis, there is a full-service restaurant, two temperature-controlled pools, rentable cabanas, zero-entry heated lazy river, water slide, and kids' splash area. There is also a movie theater, fitness center, game room, sand volleyball, 7 tennis courts, playground, basketball court, and the ChampionsGate Country Club golf course.

You also have access to The Retreat Club (407-787-8020), which is located at 9035 Leopard Creek Drive, Davenport, FL  33896. The Retreat has a pool, water park, mini golf, bar and grill, and more.

For entry into the resort areas, you must check-in at the registration desks and provide the address of the home you are staying in, provide a phone #, and state how many are in your party. You will be given wristbands daily.

If you have any questions about any of these amenities or hours of operation, please call the resort at 407-507-2800. All of the below hours of operation are subject to change.

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Clubhouse, Fitness Center, Pool Area, and Game Room 9 AM to 9 PM

The Grill, Tiki Bar, Resort Club Bar & Grill 11 AM to 9 PM (hours vary by season)

Golf Club & Tennis Courts 7 AM to 9 PM (8950 Cliftons Draw Drive)

Valet Trash 7 AM to 1 PM

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Starter Supplies

As is typical with other vacation homes, there are only starter amounts of each of the following when you check-in: Toilet Paper, Paper Towels, Trash Bags, Washing Machine Detergent Pods, Dishwasher Detergent Pods, and Dishwashing Liquid (for hand washing dishes). Please plan your shopping accordingly.

 

Checkout Procedure

1. Please check out no later than 10:00 AM. Late checkouts may result in a late checkout fee.

2. Please leave all used beds turned down. Please do not strip beds. Please leave used towels on the bathroom floors.

3. Please load the dishwasher and turn it on before you leave.

4. Please bag all trash/garbage, and, if it does not fit in the container outside the home door with the lid closed, take trash to one of the community compactors.  Bags left outside the container often are penetrated by critters resulting in a big mess. You may be charged for the disposal & cleanup if that happens.

5. If you have taken down any sections or all of the child safety pool fence, please put it back as you found it.

6. Please return all television remote controls, game controllers, other device remotes and ceiling fan remotes to where they were when you arrived. 

7. Please turn off all lights except the main front entry light. Close all blinds and close & lock all windows and exterior doors.

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Rental Items

We do not handle the rentals of cribs, strollers or additional highchairs and Pack N Plays (one highchair and one Pack N Play are provided). Below is a list of local rental companies you can contact that can provide the items and deliver them to our home. Please note that the delivery and pick-up of these items is to be handled by you, and we take no responsibility for these items.  
Otter Equipment Rentals  |  No Hassle Vacation Rentals  |  Reunion Home Services  |  Innabi Rentals

 

Pest Control

Regular pest control services are performed at the home. A licensed pest control technician may visit the home during your stay, but it can typically be completed from the outside of the home. If you see any live bugs in the home during your stay, please let the property manager know. It is important to not leave doors open unnecessarily and to clean up all food and drink remains from all surfaces and floors since these will attract pests. 

Noise Disturbances & Suspicious Activity
Quiet hours are 10 PM to 7 AM, so please be respectful of your neighbors during this time. For assistance with noise complaints, improperly parked vehicles, and/or suspicious activity, contact the resort's security at 407-212-6816. For extreme situations, contact the local sheriff's office at 407-348-1100. 

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No Smoking & No Pets

Neither are allowed in the home, and if violated, the details from the rental contract will go into effect. Smoking can be done in the front of the home or outside of the screened-in pool area.

 

Wildlife

There are often small animals and birds in the community that are scavenging for food. Please do not feed them as this will encourage them to stay near the home, and they can cause damage to the pool screen and trash bins, and they can leave an unwanted mess at the home. If you notice any scavengers are causing a disturbance, please contact the property manager immediately. 

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Mail & Packages

FedEx, UPS, Amazon, and other delivery service providers will typically deliver to the home with no issue. If you choose to have deliveries made, they must be done during the dates of your stay. We are not responsible for packages that get delivered or for any packages that are presumed missing.

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Car Services & Deliveries

Uber, Lyft, Taxi, and other car services along with food, grocery, and other delivery services are able to enter and leave the gates with no issue with proper identification. If needed, you can give them the gate access code.

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Important Phone Numbers

Tomodati Vacation Homes   689-999-1390

Orlando International Airport (MCO)   407-825-2001

Sanford Airport (SFB)   407-585-4500

Celebration Hospital   407-303-4000

Local Sheriff   407-348-1100

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Gas & Groceries

7-Eleven   8201 ChampionsGate Blvd

Circle K    8200 ChampionsGate Blvd

Publix    8301 ChampionsGate Blvd

Walgreens    8265 ChampionsGate Blvd

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Restaurants, Shopping, and Things to Do

There are hundreds of restaurants, shopping centers, and attractions within the surrounding areas of the home. We highly recommend searching on OpenTable and TripAdvisor to find restaurants and information about things to do in the area that will fit within your preferences and budget. Also, Visit Orlando also has great information about local events, night life, sports and outdoors, dining, and so much more.

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